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Frequently Asked Questions

If you’ve got questions, we have answers! We have covered some of the top queries our guests have prior to booking: scroll down to see for yourself!


We are fantastically located in the famous Grassmarket area in the city centre. A stones throw away from the castle and beside all the historic sites, bars and clubs, 5-10 mins walk from the bus and train stations. We think this is the best located hostel in town.


Your safety is important to us, so we have CCTV cameras throughout the hostel. Guests are issued with a further security pass that they must show reception when they enter the hostel at night. Reception is manned 24hrs.

Check in / Check out Curfew

Check in time is at 2 pm and check out time is 10 am. 
There is no curfew we have 24hr reception.

Age Limit

Due to Scottish license laws we have a strict age limit of 18 years. Customers aged 16/17 will be permitted entry to the hostel premises only if accompanied by an adult of 18 years or over and only if they are staying within a private room. Customers aged 16/17 are not permitted to stay in a shared dorm or by themselves, even if in private room. Nobody under the age of 16 will be allowed entry to the hostel.

Washrooms and Showers

All our washroom and showering facilities are kept constantly clean by our team of staff. Hot water is available 24hrs a day. All showers have their own private changing facility in front of every shower.

Cooking and Self Catering Facilities – currently closed

Note the self-catering facilities are currently unavailable due to Covid-19 safety guidelines published by the Scottish Government.

Both our Kick Ass Hostels have self-catering facilities. Kitchens close at 10.00pm and open again at 6.00am. All kitchens have fridges and freezers for customer use. Our kitchens are regularly cleaned throughout the day by our cleaning team.

Bed Linen

All bed linen is provided free of charge. Fresh clean linen is provided for every new customer. Towels are not provided except for customers who have booked private rooms. Towels are available to hire from reception for a small hire charge. A deposit is required for the towel and this is returned to the customer when they return the towel.

WiFi Access

We provide free wifi throughout the hostel.


Our staff are friendly and helpful. They will be able to assist you with most questions that you may have to make your stay with us a pleasurable stay. They will be able to advice you on the best places to go.

Tourist Advice

Our staff will be able to recommend the best tours to go on and best sites in the city. They will be able book a tour to the Scottish highlands if you wish. Our staff are here to help, please do not hesitate to approach them for any advice you may need. They will be more than happy to help.

Luggage Storage

All dorm have luggage storage lockers for customer use. These are provided free of charge but require a padlock. Customers who do not have a padlock can purchase a padlock from reception for a small charge of £4.00. In the interest of security we recommend customers keep their valuables locked away at all times. Luggage storage is also provided for customers who check out but are not leaving immediately there is a small charge for this facility. Customers arriving early to check in are provided this facility for free.

Café and Bar Facilities

All our Hostels have café and bar facilities providing food beverages and alcohol at value for money prices. There is a strict age limit of 18 years for any customers entering the hostel premises. Anybody aged 16/17 can enter the premises but must be accompanied by an adult of 18 years or over but cannot purchase or consume alcohol on the hostel premises.

Car Parking

Exclusive car park deal when booked direct.
From £11 per 24hr

Save more than 60% compared to street parking/other car parks.
 Central, secure location, moments from hostel. 
Instructions included in your booking confirmation.

Already booked? Contact us with your reservation number and we can give you the car parking details!

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